There may be times when your ad is not approved by the screen owners. We’ll let you know why this has happened, but it could be because of things like the quality of the image being too low, or the language or image not being appropriate.
When this happens, the amount paid will be credited back to your account for use on another campaign.
If you’d like a refund, please message us and we’ll refund your money back onto the credit card you paid with.